Data Privacy Policy
This Privacy Policy explains how we collect, use and protect personal information when you use Spinboss for online casino and sports betting services in the United Kingdom. We respect your privacy and set out below the types of data we collect, why we use it and how you can manage your information.
Types of data we collect
We collect information that you provide directly, information generated as you use our services, and information from third parties when necessary to operate your account and meet legal obligations.
Personal data
Personal data includes name, date of birth, email address, postal address, telephone number and identity documents where verification is required. We also collect payment details such as card or wallet identifiers when you make deposits or withdrawals.
Technical data
Technical data covers device information, IP address, browser type, operating system, device identifiers and connection data. We use this information to maintain security, improve the site and ensure compatibility across devices.
Transactional and activity data
We record transactional data including deposit and withdrawal amounts, bets placed, game and market activity, wins and losses, and timestamps of your activity. This data helps us process payments, detect fraud and comply with anti-money laundering and responsible gambling requirements.
How we use your information
We use data to provide and manage your account, process payments, verify identity, prevent fraud, monitor compliance with our terms, and deliver customer support. We also use information to improve services, perform analytics and personalise your experience, subject to applicable law.
Data protection practices
We protect personal information using administrative, technical and organisational measures. These include secure servers, access controls, encryption in transit (such as TLS/SSL) and regular security reviews. Access to your personal data is limited to staff and service providers who need it to perform their role.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, keep you logged in, analyse site usage and deliver relevant content. You can manage cookie settings via your browser. Third-party providers may also set cookies for analytics and advertising; their use is subject to their own policies.
Information sharing and third parties
We may share data with payment processors, identity verification and KYC providers, fraud prevention services, analytics vendors and legal or regulatory authorities where required. Third parties that process data on our behalf are contractually bound to protect your information and use it only for agreed purposes.
User rights
You have rights to access personal data we hold about you, correct inaccuracies, restrict or object to certain processing, and request deletion where applicable under UK data protection law. You may also request a copy of your transactional history and account activity.
Access, correction and deletion
To access, correct or delete your data, contact our support team via [email protected]. We will respond to requests in line with applicable law and take steps to verify your identity before making any changes. In some cases we may retain certain information for legal or regulatory reasons.
Privacy policy updates
We may update this policy from time to time. When we make significant changes we will notify you via the site or by email. Continued use of our services after changes are posted indicates your acceptance of the revised policy.