Contact Our Team
Our support team is here to help with account queries, payments, technical issues or general feedback. You can reach us directly by live chat, email or phone and we aim to respond quickly to all enquiries. For account-related matters please have your ID and account details ready to speed up verification. Whether you need help with deposits, withdrawals, bonus queries, technical faults or account settings, the team will guide you through the next steps and follow up promptly as required.
| Department | Contact |
|---|---|
| Customer support | Live chat & email - [email protected] |
| General enquiries | Email - [email protected] |
| Affiliate enquiries | Email - [email protected] |
| Payments | Payments - [email protected] (payouts & billing) |
| Privacy | [email protected] - data requests |
| Phone | +44 20 7589 3412 |
| Working hours | 24/7 |
Email Support
Email is our preferred contact method for detailed requests, account enquiries or when you need to send documents. Please email [email protected] with a clear subject line and up-to-date contact details. Including your account ID and a concise description of the issue helps us respond faster and avoid delays. We aim to reply promptly once we have the necessary information.
Submit Your Inquiry
Response Time
Need help? Our support team at Spinboss aims to respond to most enquiries within one business day. Simple requests via live chat or email are usually handled quickly, while complex cases - such as verification checks or payment investigations - may take longer depending on their nature. We'll keep you updated on progress and provide an estimated resolution time where possible.
Feedback
Your feedback matters to Spinboss. If you have suggestions, bug reports or ideas to improve the site, please get in touch via live chat or email [email protected]. Every message is reviewed by our team and helps shape updates to promotions, payments and game selection. We appreciate your time and use feedback to make the site clearer, fairer and easier to play.